The Postal Wire


Postal News Roundup

Jim Hightower - How To Keep 'Public' And 'Service' In Our Public Postal Service
“…Our public Postal Service literally delivers, and many of our post offices serve as treasured community centers — two reasons that the U.S. mail service consistently ranks highest among all federal agencies in public support. So, naturally, it must be decimated and ultimately eliminated…”

PRC Reviews USPS 2016 Performance Goals and 2017 Performance Plan: Report offers recommendations for meeting goals in the future 
“Today the Postal Regulatory Commission (Commission) issued its analysis of the United States Postal Service (Postal Service) fiscal year (FY) 2016 Annual Performance Report and fiscal year 2017 Performance Plan. Each year, the Commission must review the Postal Service’s performance goals, make findings as to whether the Postal Service has met those goals, and offer recommendations regarding the protection or promotion of public policy objectives. The Commission’s review finds that the Postal Service’s FY 2016 Report and FY 2017 Plan comply with all but one of the legal requirements. In addition, the Commission recommends that future annual performance reports and plans clearly explain how the Postal Service’s strategic initiatives relate to performance goals and performance indicators. The Commission also reiterates its prior recommendation that each strategic initiative have a unique performance measure that only measures performance for that initiative…”

USPS publishes report on direct mail, millennials and it’s so wrong
“USPS recently cultivated seemingly misrepresented information to develop a white paper report titled: ‘Still Relevant: A Look at How Millennials Respond to Direct Mail.’ The report, although descriptive, has received a ton of backlash from millennials who have adamantly rejected the findings...”

Virginia trucking company under federal indictment gives up its multimillion-dollar mail routes
“WASHINGTON – A Virginia trucking company indicted last month by a federal grand jury on more than 120 counts of fraud and conspiracy is relinquishing its government contracts for hauling U.S. mail. Eagle Express Lines, which is based in Homewood, Ill., and also primarily transports mail for the U.S. Postal Service, will take over all trucking operations at Beam Bros. Trucking Inc. next month, the companies said. ‘The agreement includes the interim financing for Beam’s current obligations and operation until the takeover of operations which is expected to be May 1st, 2017,’ a statement from Eagle Express President Wayne Hoovestrol that is posted on Beam Bros.’ website says. Gerald Beam, co-owner and president of Beam Bros., said in a statement: ‘We are fortunate to work with the Hoovestol/Eagle group. I take comfort in knowing that our people will be taken care of and will continue working and hauling mail…’” 

U.S. Postal Service reconsiders moving Lihue Post Office 
“LIHUE, KAUAI (HawaiiNewsNow) - After some passionate Kauai residents lobbied to save the historic Lihue Post Office, the United States Postal Service announced they are reconsidering the move.  USPS announced the decision Thursday to redo the regulatory process that would've closed the current Rice Street location, and consolidated operations to the Lihue Carrier Annex facility. USPS plans to host another community meeting to further discuss the move. The details of the meeting have not been finalized yet...”

Virginia-Highland residents take problems with USPS mail delivery to the U.S. Senate
“…Miller and his dozen or so neighbors on Angier Avenue may have special circumstances, but they aren’t alone in their mail delivery woes. Other residents serviced by the post office at 822 Ralph McGill Boulevard NE, in particular, have similar complaints. Mail is mis-delivered, returned to sender, tampered with and lost, said residents...”

OIG Report: Delivery and Customer Service Operations – Bronx, NY
“[The OIG] recommended management coordinate with building owners or managers to comply with Postal Service access and mail receptacle policies, evaluate existing package storage methods, and provide refresher training to staff responsible for the notification procedures of packages stored at the stations. We also recommended management conduct additional community outreach activities to enhance the customer experience…”

UK: Forensic accountants appointed to pore over Post Office IT scandal
“The UK's Criminal Cases Review Commission is investigating 27 similar cases in which sub-postmasters allege they were wrongfully prosecuted for theft and fraud due to problems with the Post Office's IT system. The sub-postmasters, who are contractors to the Post Office, claim that issues affecting the Horizon IT system led to anomalies with their accounts and that they are innocent of misdeeds."