The Postal Wire


Postal News Roundup


Spring 2017 Semiannual Report to Congress

USPS Office of Inspector General - The Office of Inspector General is tasked with ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also have the distinct mission of helping to maintain confidence in the mail and postal system, as well as to improve the Postal Service's bottom line. We use audits and investigations to help protect the integrity of the Postal Service. Our Semiannual Report to Congress presents a snapshot of the work we did to fulfill our mission for the six-month period ending March 31, 2017…”

Social Media and Expectations

USPS Office of Inspector General - “Our recent audit report found the Postal Service has not effectively responded to customer inquiries through social media, and its response time – when it does respond – is taking too long. In addition, we found USPS closed about a quarter of its Facebook inquires as “not actionable” when they were, in fact, actionable. It also automatically deleted some Facebook and Twitter posts from its dashboard before a social media agent had reviewed. While staffing its social media program is a legitimate concern for the Postal Service, we recommended USPS develop an immediate plan to address resources and staffing shortfalls so that all actionable customer inquiries are addressed within a six-hour target...”

Mail delivery contractor barred from fed contract bids for failing to pay drivers' wages

New Jersey Advanced Media - “A mail delivery contractor accused of failing to pay legally required wages and benefits to workers has agreed to pay $245,000 in back wages, federal labor authorities said. Dennis K. Walker Trucking Co. Inc., which had contracted with the U.S. Postal Service to haul mail, agreed to pay 23 drivers back wages for violating prevailing wage, fringe benefits and record-keeping provisions, according to the U.S. Department of Labor...”

NPMHU Issues Statement on Trump White House Budget

NPMHU - “Trump and Congress Take Aim at Federal and Postal Employees: The last few days have seen a litany of proposals, both from the White House controlled by Donald Trump and from a Congress controlled by a Republican majority, that are aimed at the benefits of federal and postal employees. It is time for mail handlers across the country to pay attention and take action, lest these proposals ever get adopted or implemented...”

Misconceptions dishonor U.S. mail

Columbus Dispatct - “The U.S. Postal Service delivers to 155 million American homes and businesses six and increasingly seven days a week. It’s consistently rated the public’s most-trusted federal agency. Yet, some misconceptions persist about this American treasure. Given USPS’ importance to Ohio’s urban centers and picturesque villages, I’d like to offer some facts and perspective. For starters, the Postal Service business is doing better than you might have heard, averaging about $1 billion in annual operating profits in recent years. Postal operations are in the black by $533 million halfway through Fiscal Year 2017…”

Blame Congress for U.S. Postal Service fiscal woes

The Mercury Opinion - “Based in the Constitution, USPS serves as the center of civic life in thousands of small towns and rural communities while helping unite this vast nation — just as the Founders intended. It’s also the centerpiece of the $1.3 trillion national mailing industry, which employs 7 million Americans in the private sector, including 338,152 Pennsylvanians. And the postal service is the nation’s largest civilian employer of military veterans. Yet, there is a surprising amount of misunderstanding about this American treasure. Given USPS’ importance to residents and businesses in Pottstown and throughout the diverse Keystone State, I’d like to take this opportunity to offer some facts…”

US Postal Service Removed Nearly 40 Mailboxes Last Month

Hoodline - “In what may be an indicator of snail mail's general decline, the US Postal Service removed nearly 40 mailboxes from San Francisco on April 19. A 30-day notice was placed on all the mailboxes slated for removal. According to Augustine Ruiz of USPS' Corporate Communications department, receptacles were removed due to underuse…”

President Trump helps Republicans revive House bill that weakens unions

Daily New - “A new administration in America’s White House has fomented a revival of old legislation in Congress. Some of the bills introduced to the House recently have been on the Republican wish list for years — like the Employee Rights Act, which was resurrected by lawmakers last week. Supporters of the sharply divisive piece of legislation say it will improve the rights of American workers by reducing the sway of unions at workplaces and altering many union voting procedures… It would also require a union trying to organize a workplace to win a majority support of all eligible voters — not just the majority of those who actually vote…”