(This article first appeared in the November/December 2015 issue of The American Postal Worker magazine.)
I am a firm believer that union leaders need to stay in touch and find many ways to listen to members’ ideas, concerns, questions and constructive criticisms. Leaders always have more to learn – and union members can be great teachers.
When I travel to various conferences and conventions, I often go to the workroom floor to meet and speak with postal workers. It is rewarding and informative.