Union to Develop New
Web-Based Grievance System
100 Locals Needed to Participate in Pilot
APWU Web News Article 019-2012, March 14, 2012
The APWU is developing a new web-based grievance system to improve the efficiency of our grievance procedure, and plans are underway to begin a pilot to test the program in August. The goal of the program is to eliminate the need for paper grievances at the earliest steps of the process, reduce repetitive data entries, and encourage “green” initiatives. Eliminating paper grievances will allow the union to reduce storage space requirements and the costs associated with copying, mailing, and retaining paper files. It also will enable the union to better protect our members’ privacy.
Using “cloud” technology, the new system will allow users to fill out grievance forms, save them electronically, and add documentation throughout each step of the grievance procedure. Currently, paper files are utilized until grievances are appealed to Step 3.
Authorized users at various steps of the process, including stewards, National Business Agents and others, will have the ability to access the system.
A committee of national and local officers has been formed to provide input as the program is developed. Members of the e-Appeal Committee will monitor the program’s progress, and act as troubleshooters. The committee is comprised of: Idowu Balogun, Maintenance Division National Representative-at-Large, Chair; Marty Barron, Clerk Division NBA, Western Region; Ken Prinz, Motor Vehicle Service Division NBA, Eastern Region; Lori Ennis, president, Western NY Local; Joe Zamenick, director of Industrial Relations, Phoenix Area Local; and Christina Berrios, secretary-treasurer, West Palm Beach Local.
The pilot program will last one year.
One hundred locals are needed to participate in the pilot program. Interested locals must be prepared to: