About the Support Services Division

The Support Services Division represents APWU bargaining unit members at Information Technology/ Accounting Service Centers, Operating Services facilities, Mail Equipment Shops and Material Distribution Centers, as well as professional nurses employed by the Postal Service.  The Division also includes APWU-represented workers who are employed in the private sector, including mail haul drivers and Mail Transport Equipment Service Center employees.

Learning the Union Difference

(This article first appeared in the March/April 2021 issue of the American Postal Worker magazine)

There is certainly something to be said for developing working relationships with postal management or company representatives. When you have someone from the other side that you discuss issues with, you develop a feeling for how each other operates and can plan around their responses.

The Support Services Division met regularly with the operations manager for the Salmon Companies and Mail Contractors of America (MCA) group. Since Salmon bought out the MCA company years ago, the operation manager was the same person for both companies. Although they had separate collective bargaining agreements, they were negotiated by the same parties. In addition, the same person took responsibility for labor management and grievance issues.

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