About the Support Services Division

The Support Services Division represents APWU bargaining unit members at Information Technology/ Accounting Service Centers, Operating Services facilities, Mail Equipment Shops and Material Distribution Centers, as well as professional nurses employed by the Postal Service.  The Division also includes APWU-represented workers who are employed in the private sector, including mail haul drivers and Mail Transport Equipment Service Center employees.

Virtual Bargaining During a Pandemic

(This article first appeared in the November/December 2020 issue of the American Postal Worker magazine)

The year 2020 has been a trying year for the Support Services Division. The pandemic has changed the way we do business. This is especially true for contract negotiations. Normally we would conduct negotiation meetings face to face, break off into committee meetings, and conduct small group sessions.

We have utilized the Zoom meeting process to some degree, but it has proven to be challenging. There are technical issues that come up, and the process of exchanging physical proposal documents and counterproposals is slowed down using this process.

This year we had three separate collective bargaining agreements and extension agreements expiring. We also had a wage-only renegotiation for a private sector unit and an initial agreement negotiation for a newly organized group of employees at the Human Resource Service Center in Greensboro, NC.

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